Transparency is a multiplier. When employees at all levels have access to the company’s goals and progress, alignment becomes second nature, and accountability becomes cultural. Rockefeller Habit #10, as outlined by Verne Harnish in Scaling Up, emphasizes that visibility is not just for executives. Every team member should know what the company is working toward…
In high-performing organizations, success isn’t vague or subjective—it’s measurable. Verne Harnish, author of Scaling Up and founder of the Growth Institute, argues that every team member should be able to answer one simple question at the end of each day or week: “Did I win today?” That clarity builds momentum, accountability, and ownership. Habit #9…
One of the hallmarks of a well-aligned, high-performing company is clarity—not just at the leadership level, but throughout the entire organization. In Scaling Up, Verne Harnish emphasizes that strategy must be “clear, simple, and repeatable.” When every team member can articulate the core elements of the company’s strategic vision, the organization moves faster, aligns more…
“The key is not what core values an organization has but that it has core values at all.” – Jim Collins, author of Good to Great and Built to Last According to a 2023 Gartner study, 82% of employees say it’s important for their organization to see them as a person, not just an employee….
In Scaling Up, Verne Harnish outlines a simple but often overlooked truth: most companies are far more diligent about tracking their financial performance than they are about understanding their customers. Rockefeller Habit #6 flips that paradigm, insisting that customer feedback should be gathered, analyzed, and reported with the same rigor as a company’s P&L statement….
One of the easiest traps for leaders to fall into is assuming they have all the answers. When companies grow, it becomes even easier for communication gaps to form between the leadership team and the rest of the company. That’s why Rockefeller Habit #5—Ongoing employee input is collected to identify obstacles and opportunities—is such a…
In his influential works, Mastering the Rockefeller Habits and Scaling Up, Verne Harnish outlines ten fundamental habits that drive organizational success. The fourth habit emphasizes the importance of assigning clear accountability within every facet of the organization to ensure that goals are effectively met. The Importance of Accountability In organizations lacking explicit accountability, tasks can…
Effective communication is the backbone of any successful organization. In Mastering the Rockefeller Habits and Scaling Up, Verne Harnish emphasizes that high-growth companies establish a structured communication rhythm, ensuring that vital information flows seamlessly and reaches the right people at the right time. Without this rhythm, misalignment and inefficiencies can slow down decision-making and execution….
One of the core principles of high-growth companies is ensuring that everyone in the organization is moving in the same direction, focused on the most important priority for the quarter. In Mastering the Rockefeller Habits and Scaling Up, Verne Harnish emphasizes the power of alignment—when leadership, departments, and individual team members all work toward a…
3 Common Hiring Woes and Solutions In a competitive business landscape where most companies have access to the same information, software, tools, and customers, the business who can hire the best people will most likely come out on top. But hiring consistent “A-Players” is challenging, due to several common mistakes companies can make during their…
In the business world, where constant challenges demand agility and resilience, the foundation of any successful organization lies in its leadership. Rockefeller Habit #1, as outlined by Verne Harnish in Mastering the Rockefeller Habits, emphasizes the critical need for the executive team to be both healthy and aligned. This habit is the cornerstone of organizational…
Change and uncertainty. These two words could almost define American life in 2024. Political dynamics, economic variances, and advancements in technology are just a few areas that create change and uncertainty. Business is no exception. The rise of remote work, fluctuating interest rates, opportunities in AI, and inflation all put pressure on businesses. If an…
The Topgrading process is a time-tested and thorough hiring process that allows companies to hire 85% – 90% A-Players, whereas typical companies hire around 25% A-Players. As a Topgrading-certified company, The Kirkland Company uses the Topgrading methodology to make all its hiring decisions. Chris Mursau joined Topgrading, Inc. in 2000 and has been its president…
Any business leader who has ever attempted to grow a business knows one thing: It’s difficult. Growing a business is a bit like building a building. At first, you are looking at a piece of nothing but land. When complete, the building has utilities, a foundation, inhabitants, a design, and even a personality. Growing a…
The below article was featured in The Petra Post. To read the full magazine, visit The Petra Post’s website. If you miss the Daily Huddle at The Kirkland Company (TKC), you miss hearing about someone’s kid winning a championship, another person on the team getting engaged, another hitting a goal they have been working toward…
